(09) 5222 999 within Auckland
0800 543 354 outside Auckland
 
     
Lifeline offers its volunteers...

 
  • Training in counselling skills
  • Opportunities for personal and interpersonal growth
  • A means of entering into helping relationships with others
  • Supervision of counselling work undertaken
  • Support through interpersonal relationships
  • An opportunity to acquire transferable skills recognized by NZQA
  • Legal protection where Lifeline work (that is not unlawful) involves a counsellor in some form of litigation
Lifeline’s vision is people living healthy and sustaining relationships.
 

Lifeline’s mission is to provide safe, effective and innovative services that support the emotional and mental wellbeing of our communities.


Lifeline values being there with integrity and compassion in sustainable ways

Telephone counselling volunteers who have succesfully completed the Lifeline training report that they find it enriching and stimulating and learn a lot about themselves and others. Skills learnt can be applied to many aspects of their lives.

Click here to read some of their comments about volunteering with Lifeline
 

In return, Lifeline volunteers are expected to...

 
  • Complete 12 weeks of training and achieve a satisfactory standard in assessments
  • Participate in ongoing training and regular supervision meetings
  • Complete 3 x 3 hour telephone counselling shifts per month
  • Comply with the specific requirements of the service
  • Share responsibility for a warm caring spirit and efficiency in the Lifeline service
  • Accept and follow the Code of Ethics and adhere to the Lifeline Commitment
  • Work towards accreditation
  • Endeavour to contribute a minimum of two years service
For more details of the commitment we expect from Lifeline volunteers click here
 

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