How do I become a Telephone Counselling Volunteer?
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Application's for the next training intake close on Monday 9th August 2010.
A list of dates of training can be accessed here
Lifeline Auckland has found that Telephone Counsellors need to be:
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- permanently resident in NZ and securely established in the Auckland area
- able to express themselves clearly and fluently in spoken and written English
- able to demonstraste a reasonable level of life experience to suit the needs of Lifeline callers
- within a maintainable traveling distance of 95 Great South Road, Greenlane, Auckland
- able to relate well to people of all ages, backgrounds and cultures
- open minded, non judgemental and clear about own bias or prejudices and able to set them to one side
- able to give and receive feedback non-defensively
- able to make a minimum two year commitment to shifts, supervision and training
- interested in growing as a person and as a counsellor
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Lifeline has 2 intakes of trainee telephone counselling volunteers each year (in February and August)
All prospective volunteers must complete an application form and police consent form and attend an interview.
To apply...
- By email
Open and complete the application form.(you will need Adobe Reader to use this version of the application form - to download Adobe click here)
Print a copy of your application form for your records and submit the form to us by email.
You will need to bring your passport photo and sign the application form at the interview evening. You will also need to complete the police consent form at the interview.
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- By Post or Courier
Print & complete the application form and send it with a passport size photo and the completed police consent form to:
Post to: Courier or deliver in person to:
Volunteer Applications Volunteer Applications
Lifeline Auckland Lifeline Auckland
PO Box 74010 95 Great South Road
Market Road Greenlane
Auckland Auckland
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Commitment to Lifeline
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Before proceeding with an application please make sure you understand the commitment that we need volunteers to make to Lifeline.
The training course is intensive and costly for Lifeline to run and it usually takes volunteers around 12 months to feel that they have embedded the skills they have learned and gained confidence in their abilities.
For maintenance of developing skills and our service, we ask volunteers to strive for a commitment to 3 x 3 hour counselling shifts per month together with a monthly supervision meeting.
Further details are available here
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Interview and Training
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If selected for interview, candidates need to attend an interview evening where they will participate in a mixture of group and individual interviews and activities. Interviews are run by existing Lifeline volunteers who have been trained for that position - so you will have an opportunity to ask questions directly to existing volunteers.
Those who proceed after interview will then become trainee counsellors and must successfully complete a 12 week training course before becoming an active volunteer.
Training commences with two full days of seminars and group activities over a weekend. Trainee volunteers then undertake training once a week, either on a Friday night or a Saturday daytime for 12 weeks.
In addition attendance at three Saturday morning seminars is requested and additional coaching sessions may also be required for some volunteers.
Click on the links to open .pdf documents of costs, expectation of commitment to LifeLine and some information about telephone counselling.
Email or ring Paul on 09 909 8750 for more details.
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| Wherever possible we try to offer volunteers opportunities to add to their range of skills and abilities which will be of value to them not only within Lifeline but in all other areas of their life. | |